Legal Information

Sybet Privacy Policy — How your data is kept secure

Your privacy at Sybet is our top priority. Read this policy for full details on what data is collected, how it is used, and what your rights are.

Last Updated: January 2026 GDPR Compliant Published in English
Sybet never sells your personal data to third parties. Your information is used solely to improve our services and maintain security.
All data is protected by SSL encryption and undergoes regular security audits.

Pillars of Protection

How Sybet protects your privacy

The six core pillars of our privacy policy that keep your data safe at all times.

SSL Encryption

Every transaction and piece of personal data at Sybet is protected by 256-bit SSL encryption. No third party can read or steal this information.

256-bit SSL TLS 1.3
Minimal Data Collection

Sybet collects only the information truly needed to provide its services. Excessive or irrelevant data is never requested.

Data Minimization
No sale of data to third parties

Your name, mobile number, address, and transaction details are never sold or transferred to advertisers or any other third party.

No Data Selling Transparency
Secure Data Storage

All data stored on Sybet's servers is kept in encrypted format. Regular security audits and penetration testing are conducted to ensure there are no vulnerabilities.

Encrypted Storage Regular Audits
Cookie Management

Sybet is fully transparent about its use of cookies. You can disable non-essential cookies at any time. Only strictly necessary cookies remain active by default.

Cookie Controls User Preferences
Your Rights Are Protected

You retain full rights to access, correct, and delete your data at Sybet. You can exercise these rights through our support team at any time.

Right to Erasure Right to Rectification

1. Introduction

Sybet (sybet.fun) is an online betting and gaming platform serving users in Bangladesh. We believe privacy is a fundamental right for every user. This Sybet Privacy Policy ("Policy") clearly explains what information we collect, why we collect it, how we use it, and what rights you have.

By using the Sybet platform, you are considered to have agreed to this Privacy Policy. If you disagree with any part of this policy, please refrain from using the platform and contact our support team.

This Privacy Policy was last updated in January 2026. Whenever significant changes are made, registered users are notified via SMS or in-app notification.

2. What Data We Collect

Sybet collects only the information genuinely required to deliver services, ensure security, and meet legal obligations. We never collect excessive or unnecessary data.

Information collected during registration

  • Mobile Number (for OTP verification)
  • Password (stored in encrypted format)
  • Date of Birth (for age verification)
  • Optional: Email Address

Information collected during KYC verification

  • Scanned copy of National ID (NID) or Passport
  • Selfie photo (for identity verification)
  • Proof of address (required for Level 3 verification)

Automatically Collected Data

  • IP address (for security and location verification)
  • Device information (operating system, browser)
  • Login Date & Time
  • Betting and transaction history
  • Cookies & Session Data
Data Type Reason for Collection Mandatory?
Mobile Number OTP Verification & Communication Yes
Date of Birth Age (18+) Verification Yes
NID / Passport KYC Verification (required for high-value withdrawals) Conditional
Email Address Account Recovery Optional
IP Address Security & Fraud Prevention Automatic

3. How Your Data Is Used

Sybet uses collected data only for specific and legitimate purposes. The core principle of our privacy policy is that every use of your data must have a clear and fair reason.

  • Account Management: Registration, login, and identity verification
  • Payment Processing: Secure processing of deposits and withdrawals
  • Security Assurance: Prevention of fraud, money laundering, and account hacking
  • Customer Support: Using your information to resolve your issues quickly
  • Service Improvement: Analyzing usage patterns to improve the experience
  • Legal Obligations: Meeting regulatory requirements
  • Bonuses & Promotions: To show you relevant offers based on your preferences
Sybet never sells or shares your data with third parties for advertising purposes. Promotional SMS messages are sent exclusively for Sybet's own offers.

4. Who Your Data Is Shared With

Sybet does not share your personal information as a general rule. It may only be shared in the limited circumstances outlined below, all of which fall within our privacy policy.

Payment Processors
Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, and Rocket.
Law Enforcement
Data may be disclosed as part of a legal obligation in response to a court order or government investigation.
Technology Service Providers
Partners providing hosting, KYC verification, and cybersecurity services receive limited data under strict confidentiality agreements.
Advertisers — Never
Sybet never sells or transfers your data to advertisers or marketing companies.

6. Data Protection Measures

Sybet follows the highest industry standards to protect your data. Our security practices are reviewed and updated on a regular basis.

  • SSL/TLS Encryption: All data transfers are encrypted
  • Two-Factor Authentication (2FA): An additional layer of security for your account
  • Regular Penetration Testing: Audited by third-party security experts
  • 24/7 Monitoring: Suspicious activity is detected in real time
  • Data Backup: Regular backups to prevent data loss
  • Staff Training: All staff are trained in data protection protocols
In the event of a security breach, affected users will be notified via SMS or in-platform notification within 72 hours.

7. Your Rights

Every Sybet user has full control over their own data. The following rights apply to you at all times.

Right of Access

You can request a copy of your stored data at any time.

Right to Rectification

The ability to correct inaccurate or incomplete information.

Right to Deletion

Request data deletion upon account closure.

Right to Restrict Processing

Opt out of your data being used for specific purposes.

Right to Data Portability

Download your data in a standard, portable format.

Right to Object

Object to your data being used for marketing or profiling.

To exercise these rights, contact the Sybet support team. Requests are typically processed within 7 business days.

8. How Long Your Data Is Retained

Sybet does not retain your data longer than necessary. A specific retention period is defined for each type of information.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction History 7 Years Financial Regulatory Requirements
KYC Documents 5 years after account closure Fraud Prevention
Login Log 12 Months Security Review
Cookies & Session Data Up to 30 Days Usability Improvements
Support Conversations 2 Years Service Improvement

Once the retention period expires, your data is securely deleted. You may also request deletion before expiry, though certain data may be retained due to legal obligations.

9. Protection of Minors' Data

Sybet strictly does not provide services to anyone under 18. We never knowingly collect personal information from minors.

  • Date of birth is verified at the time of registration
  • Age verification is conducted during the KYC process
  • Any account found to belong to a minor will be closed immediately.
  • Collected data is deleted immediately
If you become aware that a minor is using a Sybet account, please notify our support team immediately.

10. Changes to the Privacy Policy

Sybet may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we notify users in the following ways.

  • Minor Updates: The "Last Updated" date at the top of this page is revised accordingly
  • Moderate Updates: Notifications are sent via the platform
  • Major Updates: Advance notice is provided via SMS and notifications

Continued use of the platform after a revised policy is published will be considered acceptance of the new terms. We recommend checking this page regularly.


FAQs

Privacy Policy FAQ

Answers to the most frequently asked questions are available here.

No, Sybet never sells your personal information to advertisers or third parties. Data is shared only in limited cases — with payment processors and as required by law — and always under strict confidentiality agreements.

Contact the Sybet support team and submit a "Data Deletion Request". Requests are typically processed within 7 business days. However, transaction history and KYC documents may need to be retained for a defined period due to legal obligations.

Sybet sends SMS only for its own promotions and important updates. You can opt out of promotional SMS at any time by notifying our support team. Marketing communications will be stopped upon request, though critical security messages will always be sent.

Yes, your NID or passport details are stored on encrypted servers. Only the KYC verification team and a limited number of staff required for regulatory compliance can access this information. It is never shared with third parties.

Disabling essential cookies may affect login and core platform functionality. However, disabling analytics and marketing cookies generally has no impact on the main platform. We recommend only disabling non-essential cookies.

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Join Sybet Safely Today

Register on Sybet with your privacy fully protected and enjoy a 100% welcome bonus. Welcome to the platform trusted by millions of players across Bangladesh.

For users aged 18 and above. Please play responsibly.

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